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3 Responses
hello ! I am user from a few years of your produts , I do have several G16_3G already intalled now fron some time the stop working properlly I asume it is the change from GSM 3G to 4G LTE , now how can I uppgrate our units G16 Ver: 1.22 Also I do have Protegus APP< may be I can solve some of this matter with Protegus 2 APP. can you help me with this matter ..
hello ! I am user from a few years of your products , I do have several G16_3G already installed now from sometime the stop working properly I assume it is the change from GSM 3G to 4G LTE , now how can I upgrde our units G16 Ver: 1.22 Also I do have Protegus APP< maybe I can solve some of this matter with Protegus 2 APP. can you help me with this matter ..
Thank you for being a loyal user of our products. It sounds like the issue might be related to the transition from 3G to 4G LTE, as many regions have indeed phased out 3G technology. To address this, please contact us at support@trikdis.lt and mention that you are experiencing problems with your G16 units. Our support team will assist you with upgrading your units and resolving any issues with the Protegus 2 app.