Privacy Policy

Who we are

UAB “Trikdis”
Draugystės st. 17, LT-51229 Kaunas, Lithuania
Email: info@trikdis.lt

We develop security communication solutions, including hardware, software, and cloud-based services.


What data we collect

We collect only the data necessary to operate our services and communicate with you.

Information you provide

  • Name and contact details

  • Company information

  • Messages and inquiries

  • Support requests

  • Job application data (CV, etc.)

Automatically collected data

  • IP address

  • Device and browser information

  • Website usage data


How we use your data

We use your data to:

  • Respond to your inquiries

  • Provide product information and offers

  • Deliver technical support

  • Improve our website and services

  • Communicate with partners and clients

  • Send marketing communications (only with your consent)


Legal basis

We process your data based on:

  • Your consent

  • The need to provide requested services

  • Legal obligations

  • Our legitimate interest in operating and improving our business


Data sharing

We only share your data when necessary, including with:

  • Hosting and IT service providers

  • Analytics providers (e.g., Google)

  • Communication and CRM tools

All partners are required to protect your data and comply with GDPR.


International transfers

Some of our partners may operate outside the European Economic Area.

When this happens, we ensure appropriate safeguards are in place to protect your data.


Data retention

We keep your data only as long as necessary:

  • Inquiries: up to 3 years

  • Support data: up to 5 years

  • Candidates: up to 24 months


Your rights

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Restrict or object to processing

  • Transfer your data

  • Withdraw consent at any time

You can contact us at: info@trikdis.lt

You also have the right to file a complaint with your local data protection authority.


Security

We take data protection seriously and apply appropriate technical and organizational measures to keep your data secure.


Cookies

We use cookies to ensure the website functions properly and to analyze usage.

For more details, please see our Cookies Policy.


Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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